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#713 Installer for 4.0 fails to access Adobe Website
Author: user 1nd1g0
Date created:
Type: bug
Visibility: Everybody
Assigned to: admin JPEXS
Labels: Installation
State: closed Help

> What steps will reproduce the problem? Try to install version 4.0 > What is the expected output? What do you see instead? Installer fails to access Adobe Website > What version of the product are you using? On what operating system? 4.0, Win 8.1 x64 > Please provide any additional information below. Attach the file you have problem with if neccessary. If you do not want to publish files YOU CAN CHANGE VISIBILITY TO PRIVATE
admin
In which step? Does it show "Flash Player AxtiveX needed" page? Do you have "FlashPlayer.SWC" section checked?
Assigned:admin JPEXS
admin
I mean "PlayerGlobal.swcŁ
admin
Also please check your firewall/antivirus settings to allow connecting to the internet. Or do you have internet connection disabled?
user
I made an exception in Widows FireWall but it did not help, The error message says: 'PlayerGlobal.SWC not found on Adobe webpages. Click OK to abort installation.'
user
The 'PlayerGlobal.swc' is checked by default. This is the log: << Output folder: C:\Program Files (x86)\FFDec Extract: ffdec.exe Extract: ffdec.bat Extract: ffdec.jar Extract: license.txt Output folder: C:\Program Files (x86)\FFDec Output folder: C:\Program Files (x86)\FFDec\lib Extract: JavactiveX.jar Extract: LZMA.jar Extract: avi.jar Extract: avi.montemedia.license.txt Extract: ffdec_lib.jar Extract: ffdec_lib.license.txt Extract: flamingo-6.2.jar Extract: flamingo.license.txt Extract: gif.jar Extract: gif.license.txt Extract: gnujpdf.jar Extract: jargs.jar Extract: jl.license.txt Extract: jl1.0.1.jar Extract: jna-3.5.1.jar Extract: jna.license.txt Extract: jpacker.jar Extract: jpacker.license.txt Extract: jpproxy.jar Extract: jpproxy.muffin.license.txt Extract: jsyntaxpane-0.9.5.jar Extract: jsyntaxpane.license.txt Extract: nellymoser.jar Extract: nellymoser.license.txt Extract: sfntly.jar Extract: sfntly.license.txt Extract: substance-6.2.jar Extract: substance-flamingo-6.2.jar Extract: substance-flamingo.license.txt Extract: substance.license.txt Extract: tablelayout.jar Extract: trident-6.2.jar Extract: trident.license.txt Extract: ttf.doubletype.license.txt Extract: ttf.fontastic.license.txt Extract: ttf.jar Output folder: C:\Program Files (x86)\FFDec Create folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\JPEXS Free Flash Decompiler Create shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\JPEXS Free Flash Decompiler\Uninstall JPEXS Free Flash Decompiler.lnk Create shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\JPEXS Free Flash Decompiler\JPEXS Free Flash Decompiler.lnk Created uninstaller: C:\Program Files (x86)\FFDec\Uninstall.exe Detecting JRE Version Comparing version 1.7 to 1.8 results in 2 JRE Version detection complete - result = C:\Program Files\Java\jre1.8.0_20 Detecting Flash ActiveX Flash ActiveX already installed Checking Adobe site for newest PlayerGlobal.swc file >> I ran the Setup again with 'PlayerGlobal.swc' unchecked and it completed successfully. What is the purpose of PlayerGlobal.swc?
admin
It is written there where you hover your mouse over the section. It is FlashPlayer library used for things like ActionScript direct editation. Does the Setup show any error message? Or it just hangs?
developer
I have the same problem at work behind a proxy server. And FFDec.exe needs about 20 seconds to start here. (19 seconds with 0% CPU usage) But this is not a new problem, I tried 1.8.0, and it is the same.
developer
--------------------------- JPEXS FFDec v. 4.0.0 Setup --------------------------- PlayerGlobal.SWC was not found on Adobe webpages. Click OK to abort installation --------------------------- OK ---------------------------
user
Yes, the error message says: 'PlayerGlobal.SWC not found on Adobe webpages. Click OK to abort installation.' But clicking OK does nothing!
admin
In version 4.0.1 the downloading can be skipped (button "Ignore")
user
If I download (playerglobal15_0.swc) yourself, upload it to the library (..FFDec/lib)? Nothing changed (name)?
admin
The application will ask for it and tell you name of the file and correct location where to put it if needed. Just open AS3 SWF file and press Edit button under ActionScript code.
user
Thank You
admin
State: new→upgraded
user
Same issue here. No specific firewall/proxy active. JPEXS FFDec v. 4.0.5_nightly340 Setup PlayerGlobal.SWC was not found on Adobe webpages. You can download it later manually. would you mind changing line 761 in installer.nsi into MessageBox MB_ABORTRETRYIGNORE|MB_ICONSTOP "PlayerGlobal.SWC was not found on Adobe webpages. You can download it later manually. (Error returned was: $0)" /SD IDIGNORE IDRETRY checkadobe IDIGNORE exit This way we would get some more meaningful feedback from the installer to report to you.
user
Still there in 4.1.1 on Win7.
developer
I've added the error message from Peter. Peter, loki: Please try it, and put here the error message. unfortunetley I can't reproduce the problem in my local machine. I can reproduce it only behind a proxy server. The error message is only in this nughtly build (do not use older or newer): download/ffdec_4.1.1_nightly405_setup.exe
developer
This should be fixed in the latest nighty build. I close this issue, because duplicate issue exists: #807 (+ issue is inactive since 1,5 month ago) Please write your comment in that issue if you still have problem with downloading the playerglobal.swc file
State: upgraded→closed
 
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